Question 1

What makes Jeevanrashi's Kundli calculation different from standard Western horoscopes?

Accepted Answer

Jeevanrashi is based entirely on Vedic Sidereal Astrology (Jyotish Shastra) using the government-recognized Official Lahiri Ayanamsa (Chitra Paksha). Western astrology relies on the Tropical (Sayana) zodiac which does not account for the precession of equinoxes (~24 degrees drift). In Vedic calculations, your Moon Sign (Chandra Rashi) and Ascendant (Lagna) determine your emotional core and karmic timeline, providing far deeper precision.

Question 2

Why do I need my exact birth time and location?

Accepted Answer

The Vedic Ascendant (Lagna) shifts approximately every two hours, and the 27 Nakshatra padas (subdivisions) can change in just a few minutes. Exact coordinates (latitude and longitude) and local solar time are required to construct precise House Bhavas and divisional charts like the Navamsha (D9). If your exact birth time is approximate, mention this when consulting Acharya Somesh.

Question 3

What are the 27 Nakshatras and why are they important?

Accepted Answer

The 27 Nakshatras are lunar constellations that divide the 360° sidereal zodiac into spans of 13°20' each. Your birth constellation (Janma Nakshatra) dictates your Moon sign's subconscious temperament and initiates your lifelong Vimshottari Dasha planetary timeline.

Question 4

How does the AI Astrologer (Acharya Somesh) provide readings?

Accepted Answer

Acharya Somesh pairs high-precision astronomical algorithms (Swiss Ephemeris and Lahiri Ayanamsa) with advanced generative artificial intelligence trained on classical Vedic treatises such as Brihat Parashara Hora Shastra, Phaladeepika, and Saravali. When you ask a question, the engine calculates your planetary positions, Dashas, and Transits, and delivers personalized, context-aware Jyotish guidance.

Question 5

How many free questions or chats do I receive?

Accepted Answer

All new and returning visitors receive a complimentary tier of up to 5 comprehensive questions with Acharya Somesh upon entering their verified birth details. For continuous in-depth consultations, you can unlock extended reading credits or download full PDF dossiers.

Question 6

Can Acharya Somesh predict exact future events or replace a doctor/lawyer?

Accepted Answer

No. Astrology is a spiritual, interpretive, and probabilistic science intended purely for self-reflection, personal motivation, and entertainment. Astrological guidance must never replace certified advice from licensed healthcare doctors, psychiatrists, financial planners, or legal attorneys. Jeevanrashi provides no absolute guarantees on future life outcomes.

Question 7

What is included in the Comprehensive 50+ Page Kundli PDF Dossier?

Accepted Answer

The complete Kundli report includes your Lagna and Navamsha (D9) charts, planetary degrees and dignity (Exalted, Debilitated, Retrograde), 12 Bhava house analyses, Vimshottari Dasha and Antardasha timelines, Sade Sati and Dhaiya timelines, Manglik and Kaal Sarp Dosha evaluations, and personalized gemstone and Vedic mantra remedies.

Question 8

How quickly will I receive my purchased PDF report?

Accepted Answer

Instantly. Once your secure payment is confirmed via Razorpay or Stripe, our calculation engine renders your personalized PDF report in real-time, and a direct download link is presented immediately on your screen as well as sent to your registered email address.

Question 9

Can I download my report again if I lose the file?

Accepted Answer

Yes. When you log in with your registered Google account or email, your generated Kundli reports remain saved in your account dashboard for permanent access.

Question 10

Which payment methods are supported on Jeevanrashi?

Accepted Answer

We support all major payment methods through certified, PCI-DSS compliant payment gateways including Razorpay and Stripe. You can pay seamlessly via UPI (Google Pay, PhonePe, Paytm), Net Banking from all Indian banks, Credit/Debit Cards (Visa, Mastercard, RuPay, Amex), and international digital wallets.

Question 11

What is your refund policy on digital reports and services?

Accepted Answer

Because personalized astrological dossiers and readings are custom-computed and delivered immediately upon transaction, digital purchases are strictly non-refundable once generated. However, if a verified technical glitch or server interruption prevents file delivery or duplicate deductions occur, we provide a 100% refund or service re-credit within 5–7 business days. Please see our Terms & Conditions for full details.

Question 12

Are prices inclusive of taxes (GST)?

Accepted Answer

Yes, all prices displayed in INR on our storefront include statutory Goods and Services Tax (GST) as mandated by Indian tax regulations.

Question 13

How is my personal birth data protected under the DPDP Act 2023?

Accepted Answer

In strict compliance with India's Digital Personal Data Protection Act (DPDP Act, 2023), all birth coordinates, dates, times, and chat sessions are protected with end-to-end TLS encryption in transit and encrypted at rest. We never sell, rent, or trade your personal information to third-party advertising brokers.

Question 14

Can I delete my birth data and chat history?

Accepted Answer

Absolutely. You maintain full ownership and control over your digital personal data. You can request permanent erasure of your account, saved Kundli charts, and conversation history at any time by emailing privacy@jeevanrashi.com.

Question 15

Who can I contact if I have a grievance or question regarding my data?

Accepted Answer

You can write directly to our designated Grievance Officer at grievance@jeevanrashi.com. We acknowledge all inquiries within 48 hours and resolve verified concerns within statutory timeframes (15 business days).

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